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Day 7 Rejection Therapy: Speak Over Costco’s Intercom

“So-and-so shoppers, the store will be closing in 5 minutes, please bring your…” You hear these words a lot while shopping. Have you ever had the urge to speak over the intercom yourself? I had the urge. Today, wearing my hidden camera, I tried to convince a manager to allow me to speak over their intercom to fellow shoppers at my favorite store, Costco.

I knew the chance of me getting a ‘yes’ was astronomically low, since no manager wants to lose his/her job over this crazy request. However, I tried hard to negotiate and even showed my membership card so he knew I was sincere. In the end, Costco is good at making its customers happy. When they say ‘no’ but then feed you, they know your mouth would be too busy chewing instead of saying bad things about them.

Learning: ‘No’ could be tough to swallow, but pizza and hotdog aren’t. A sure way to gain loyal fans is to make a concession while giving a rejection.

  • Cristian

    love these clips!
    keep doing them 🙂

  • nbyuzak

    What a great experience!

  • blb1313

    It was good to see you being more assertive. I would think that part of the process of handling rejection is not accepting it as well. Asking more “why not” questions and finding a way around it is also therapeutic. The FedEx guy would’ve sent your package if you had an address. The grocery store probably wouldn’t allow you back there because of insurance/liability concerns. I’m enjoying your series! I hope you succeed in your failures

  • Ginobli

    That one was pretty awkward, and even a little tense. lol. When you kept following up, “Why aren’t I allowed?” and when you said “I’m a pretty good speaker” was hilarious! lol.

  • Jheri Curl

    You had some spot on your camera, looked like a fly was following Robert everywhere, hah hah.

  • Erin Williams Hayes

    I found you through Yahoo and now I am watching all of these. I think it’s who you ask which is why you get the no’s. BUT… this guy could have let you talk. It’s just intercom. But hey, free dinner is awesome too. Even if you shop there ALL the time!

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  • Nathan Lippi

    Wow, what a difference between your first challenge (asking for $100) and this one. You really didn’t give up!

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  • Fernando Mark Paiz

    I love what you’re doing man that is awesome!

  • Deja Osbourne

    Your requests are hilarious